This Privacy Policy forms part of the end user license agreement applicable to users of the "Messay" and Messay service website (hereinafter referred to as the "Service") operated byNissin Denki Kohsaku Co., Ltd. It is applicable when the user uses the Service. In addition, personal information obtained from users of the Service will be managed in accordance with this Privacy Policy. It does not apply to persons other than users of the Service.

  1. Definition of Personal Information
  2. Personal Information Collection and Information You Provide
  3. Purpose of Use of Collected Personal Information
  4. Provision of Personal Information to Third Parties
  5. Management of Personal Information
  6. Disclosure, Correction, Suspension of Use, and Deletion of Personal Information
  7. Privacy Policy Updates

1. Definition of Personal Information

Personal information refers to information that directly identifies an individual (name, address, telephone number, e-mail address, gender, date of birth, identification number (e.g., The Social Security and Tax Number), online identifier (IP address, cookie identifier), etc.) and information that belongs to that individual (usage history, usage fees, hobbies, interests, other physical, physiological, genetic, mental, economic, cultural, social specificity factors, etc.).
Other personal information obtained through this service will be handled at the same level as confidential information in the course of our business. Information that cannot directly identify an individual by itself but can become personal information when combined will also be handled in the same manner.

2. Personal Information Collection and Information You Provide

We ask users to provide personal information when using this service or making inquiries.
All personal information collected through this service is managed by us and our outsourced server management company. However, in the event of information leakage, etc. at the outsourced management company, the Company shall be jointly and severally liable with the management company.
We collect, record, edit, compile, organize, store, modify, retrieve, reference, use, transmit disclose, distribute, or otherwise make available, arrange or combine, restrict, erase, or destroy any personal information or group of personal information, with the consent of the individual who is the subject of the personal information, in order to carry out the operations or a group of operations performed on that information.

Information to be provided

  • Device ID, Start time of use

Acquisition method: automatically acquired at the start of use of this service.

  • Customer face, eye and facial expression data (It is used for operation within the app, but is not stored or transmitted externally.)

Acquisition method: TrueDepth API

  • Various parameter values set by the customer

Method of acquisition: Retrieved via analysis tool at time of change.

  • Various actions by the customer on the Service

Acquisition method: Retrieved via analysis tool during action.

3. Purpose of Use of Collected Personal Information

All personal information collected by us, including information provided by you when you contact us regarding this service, will be used solely for the purpose of using the service provided by us.
Personal information received through this service will not be transmitted to or used in any other service-related databases owned by the Company other than the servers of this service.

The purposes of use of our personal information are as follows and will not be used for any other purpose.

  • To provide customer support and other after-sales services
  • For proper functioning of the Service
  • To improve comfort through better parameter values
  • To measure behavior and traffic in the Service.

Personal information collected will be disposed of when it is no longer reasonably necessary in light of our normal business operations.

4. Provision of Personal Information to Third Parties

We will use the information collection module provided by the following entity to automatically and anonymously collect the information on the Service as described in "1. Personal Information Collection and Information You Provide" through such entity.

  • Business Entity: Google Inc.

Information Collection Module Name: Firebase Analytics, Crashlytics

Privacy Policy: https://policies.google.com/privacy

  • Business Entity: AppsFlyer Ltd.

Information Collection Module Name: AppsFlyer

Privacy Policy: https://www.appsflyer.com/legal/privacy-policy/

We do not disclose personal information to third parties except as described above. However, we may disclose your information without your permission when requested to do so by a court of law, the police, tax office, consumer affairs center, or other authorities authorized by law or ordinance.

5. Management of Personal Information

We will comply with all laws, regulations, national guidelines, and other norms regarding the handling of personal information. We manage personal information appropriately and carefully to prevent unauthorized access to personal information, loss, destruction, falsification, and leakage of personal information, as well as to ensure the confidentiality of personal information and management systems, and implement necessary and appropriate measures. In addition, we will continuously improve our personal information protection practices to ensure the security of personal information.

6. Disclosure, Correction, Suspension of Use, and Deletion of Personal Information

We will respond to requests for disclosure, correction, addition, deletion, suspension of use, limitation of use, and deletion of personal information, as well as other questions or concerns regarding the handling of personal information, in accordance with the Personal Information Protection Law and other applicable laws and regulations. If you wish to make any of these requests regarding the personal information of a user of this service, please contact us using the Contact Form. After confirming your identity, we will respond to your request within reasonable limits.

7. Privacy Policy Updates

Unlike the Terms of Use, this Privacy Policy is not intended to obtain users' consent, but rather to disclose the Company's handling of personal information and its attitude toward it. We may improve or revise the contents of this Privacy Policy in response to changes in the law, changes in our business activities, or requests from users.

Established December 15, 2022

Revised March 24, 2023